Refund & Return Policy

Please ensure correct order date is selected when the order is placed. The order date cannot be changed after the order has been placed.

On collection, please check the cake and spelling of names (if a message was requested). If there are any errors, please let us know on collection, as we can amend small errors, and get the cake back to you as soon as possible.

Please note, as each cake is made by hand by different bakers and cake decorators, there might be small variations in colour, style, shape etc. Making and decorating a cake is artwork, and each person has a slightly unique style.

Our cancellation policy for celebration cake is 97% returned if you contact us 2 weeks before the collection date. Within 2 weeks, return is 75%. No cancellation accepted within 7 days or less.

For wedding cakes we take a non-refundable fee of €150 to save the date. Full amount is due 2 weeks before the wedding date. No cancellations or changes accepted after 2 weeks.

Our Refund & Return Policy does not affect your statutory rights.